Aesthetic Business Masters

Host Nicole Montgomery sits down with Estelle Carroll, founder of BOSS Coaching, for a powerful conversation on the business side of aesthetics. Together, they unpack one of the industry’s biggest blind spots: leadership, sales, and communication.
Known for her dynamic, high-energy style, Estelle combines business expertise with performance flair to help leaders and teams across Australia and New Zealand build confidence, strengthen communication, and lead with impact. Her approach is interactive, relatable, and packed with practical strategies that can be applied straight away.
In this episode, Nicole and Estelle explore the shift from clinician to leader, why ethical selling is really an extension of client advocacy, and the communication frameworks that create stronger teams and better client outcomes. They also dive into the small but powerful changes, like greater decisiveness and consistency, that can drive long-term clinic growth.
Learn more about Estelle Carroll and BOSS Coaching:www.bosscoaching.com.auestelle@bosscoaching.com.au
Here’s a slightly punchier version too, in case you want it more promotional:
Host Nicole Montgomery is joined by Estelle Carroll of BOSS Coaching to dive into the business side of aesthetics, with a focus on leadership, sales, and communication — an area often overlooked in the industry.
A dynamic speaker and coach, Estelle works with leaders and their teams across Australia and New Zealand to elevate confidence, communication, and leadership. Her energetic, relatable approach leaves audiences inspired and equipped with practical tools they can put into action immediately.
In this episode, Nicole and Estelle discuss the journey from clinician to leader, reframing ethical sales as client advocacy, and simple communication strategies that can transform team performance and clinic results. They also share the mindset and behavioural shifts, such as decisiveness and consistency, that support sustainable business growth.
Learn more:www.bosscoaching.com.auestelle@bosscoaching.com.au

Regional Aesthetic Expert Raising the Standard for Safe, Natural Cosmetic Care in Australia
Shepparton, VIC — As cosmetic treatments continue to surge in popularity across Australia, one regional clinic is emerging as a trusted voice for safe, natural, and balanced aesthetic care.
ANO Cosmetics & Skin, founded by Registered Nurse Olivia Feldtmann, is redefining what modern aesthetics look like — focusing on subtle enhancement, long-term skin health, and safety-first protocols including clinical skin checks prior to any cosmetic or laser treatment.
A Skin-First Philosophy in a Trend-Driven World
“At ANO, we consider the whole person — skin function, lifestyle, stress, environment and safety,” says Olivia. “Healthy skin is built over time, and cosmetic treatments should enhance someone’s natural features, not change them.”
A Regional Voice in a Metro-Dominated Industry
“There’s a misconception that high-quality aesthetic care only exists in cities,” she says. “Regional clients are incredibly informed — they want natural, refined results and guidance they can trust.”
Learn more: https://anocosmeticsandskin.com.au/
This episode explores patient-first consultations, community trust, smart delegation, and the role of education and social media in growing an award-worthy regional brand.
 
Media Enquiries or to contact Olivia:
Contact: Simone Wyndham
@beautyprsydney
simone@kichi.com.au

Emelly Simons is sharp, straight-talking, and fiercely committed to helping salon and clinic owners get their businesses (and their confidence) back on track. She’s been called the sparkly Gordon Ramsay of the industry with over 20 years in the beauty and aesthetics space, she knows exactly what it takes to turn a struggling business into a thriving one, and she’s not afraid to say what others won’t.
Her journey began in a small treatment room as a beauty therapist, before evolving into education and then a leadership role managing multimillion-dollar portfolios for one of Australia’s top skin brands. She's worked across day spas, medi-clinics, cosmetic injectables and franchise models, giving her a unique perspective that bridges both the professional and wholesale sides of the industry.
But Emelly’s magic isn’t just in strategy, it’s in the way she fuses creative thinking and nervous system support into everything she teaches. Because growing a business isn’t just about numbers; it’s about staying regulated, inspired and clear-headed enough to make bold decisions. Her workshops, coaching, and speaking sessions blend practical tools with creative techniques that help professionals build from the inside out — creating success that feels as good as it looks.
Emelly is known for delivering truth with heart. She’ll challenge what’s not working, simplify the overcomplicated, and champion you toward a business that reflects your version of success, not someone else’s formula.
Based on the Redlands Coast in QLD, she’s a proud mum of two adult children, and lives for good conversation, fresh experiences, and helping beauty pros back themselves fully — in business and in life.
Get in touch with Emelly:
Instagram: https://www.instagram.com/thecosmeticindustrycoach
Email: thecosmeticindustrycoach@gmail.com
Links: learn more about Emelly The Cosmetic Industry Coach 
Nicole sits down with Emelly Simons, the Cosmetic Coach, to explore leadership, communication, and building sustainable sales systems for aesthetic clinics. They discuss evolving from practitioner to owner, creating consistent policies and protocols, and using framing to make recommendations feel natural and client-first.
Listeners will leave with practical takeaways: how to run effective team meetings and one-on-ones, handle difficult conversations factually, plan daily for business momentum, and gain confidence in making treatment and retail recommendations that improve client outcomes and clinic performance.
 
 

Nicole Montgomery interviews Lisa Johnson, Epicutis President of Sales and Marketing, about her journey from clinical practice to global leadership and how clinical experience shaped Epicutus’ science-first, luxury skincare.
The episode covers Epicutus’ minimalist, high-purity approach, post-procedure care, ingredient transparency, education for clinicians, and the brand’s expansion into Australia and New Zealand to support clinics and patients.
Want to learn more about Epicutis?
Epicutis is redefining skin health through science-backed, barrier-focused skincare designed to support long-term skin integrity, not inflammation. With a strong commitment to clean formulations and clinical performance, Epicutis is trusted by professionals worldwide for results that respect the skin’s natural biology.
To explore the Epicutis range or connect with the team in Australia, visit https://epicutis.au/

Nicole Montgomery and Pia Kynoch share a short, practical guide for clinic owners and aesthetic professionals to use the holiday period to truly rest and rejuvenate. Using nervous-system literacy and simple body-based practices (grounding, breath, sensory visualization), they explain how to break the ‘wired and tired’ cycle and train your body to relax.
Listeners will get clear tips for setting boundaries, preparing for downtime, and creating sensory future-memories so you return to work regulated, connected, and more effective—without the usual guilt or burnout.

Nicole Montgomery talks with Max Stock, founder and CEO of Signum Biosciences and Epicutis, about the science-driven skincare brand built on a patented anti-inflammatory molecule (TSC) developed from Princeton research. They discuss how inflammation and the skin microbiome underlie skin health, Epicutis’s minimalist, high-quality formulations, and the brand’s clinical focus.
Max explains why biotech origins give Epicutis an edge in safety, research and formulation, how the line supports aesthetic treatments, and the company’s expansion into Australia with a local office and warehouse to better serve clinics and patients.
Epicutis Australia delivers clinically engineered, medical-grade skincare designed to elevate in-clinic results and empower practitioners with science-driven formulations. You can explore their full range at https://epicutis.au/  or connect with them directly via CWEINRESS@epicutis.com or +61 428 986 681 for partnership, training, or stockist enquiries. For a verified overview of their brand, offerings, and business credentials, you can also view their official listing on the Aesthetic Business Masters Directory: https://aestheticbusinessmasters.com.au/directory/epicutis/ . Stay up to date with launches and clinical education by following @epicutis.anz on Instagram: https://www.instagram.com/epicutis.anz/ .
Epicutis AustraliaPremium, medical-grade skincare engineered for clinical results.
🌐 Website: https://epicutis.au/📘 ABM Directory Listing: https://aestheticbusinessmasters.com.au/directory/epicutis/📧 Email: CWEINRESS@epicutis.com📞 Phone: +61 428 986 681📸 Instagram: https://www.instagram.com/epicutis.anz/  

On this episode of Aesthetic Business Masters, host Nicole Montgomery speaks with Tatjana, National Sales and Education Manager for Skin Suite Australia, about treating the skin holistically and mastering the mindful consultation. They explore the skin–body connection, nutraceuticals and targeted internals, and practical clinical strategies for lasting results.
Tatyana shares her psychology and functional medicine insights, a five-question mindful consultation framework, and tips for practitioners and business owners to shift from symptom-focused care to purpose-driven, long-term skin health.
Osmosis Cosmeceutical Skincare, Wellness, and Cosmetics
At Osmosis, we think differently. Our mission is to change the way we treat skin, empowering its innate ability to heal itself to create real, lasting results without compromise.
We do this by looking at skincare through a holistic lens.
Rooted in the science of the skin-body connection, we go more than skin deep to target the source of common concerns. Osmosis combines the most effective detox strategies with medical-grade, non-toxic, topical formulas and strategic facial services to achieve authentic transformations and overall well-being.
Our approach is based on treating the whole self; focuses on holistically healing, not harming; features ingredients essential to activate repair; uses pharmaceutical-grade delivery systems; and treats challenging skin conditions no one else can.
Email: info@skinsuite.com.au
Facebook: https://www.facebook.com/osmosisskincareaus# 
Instagram: https://www.instagram.com/osmosisskincareaus/ 
Become a Stockist: https://osmosisskincare.com.au/pages/become-an-osmosis-stockist 

In this episode Nicole interviews Nancy, director of the Australian Dermal and Laser Institute (TADLI), about the rise of plasma technologies in Australia, their evolution from traditional fibroblasting to advanced systems like Fusion8 and cold plasma, and the real-world benefits for clinics and patients.
They discuss TADLI’s focus on rigorous education, device testing, and reliable partnerships, plus practical business impacts such as low-cost adoption, electrolysis innovations, LED add-ons, and strategies clinics can use to choose the right technology and maximize results.
Follow TADLI to learn more on:
Instagram: https://www.instagram.com/dermalandlaser/ 
Facebook: https://www.facebook.com/dermalandlaser
YouTube: https://www.youtube.com/channel/UC55dSTvW2HCLP7mw0zxhlPQ 
 

In this episode Nicole Montgomery interviews April Dunn RN, founder of Platinum by April and the Nurses' Choice LED brand. April explains photobiomodulation, the four key wavelengths (red 630nm, yellow 590nm, blue 460nm, infrared 850nm), practical protocols, safety considerations, and how she built clinic trust and retail success.
Listeners will learn how LED therapy speeds recovery, enhances results when paired with a hyaluronic acid serum, improves patient retention, and offers a profitable retail opportunity for clinics, plus practical tips for staff education and implementation.
Thanks for listening, and we’ll see you in the next episode of Aesthetic Business Masters.
Platinum by April: https://www.platinumbyapril.com.au/
Nurses Choice: https://nurseschoice.com.au/
Instagram (ABM): https://www.instagram.com/aestheticbusinessmasters/

Laura Smyth shares her journey from a single treatment room to building Lush Skin & Body into multi‑state, luxury clinics in Melbourne and Perth, partnering with science‑backed brand IS Clinical. She discusses crafting a welcoming, results‑driven experience, hiring for attitude, delegating to scale, and bringing innovative treatments like Japanese head spas to her salon.
Listeners will take away practical lessons on team culture, marketing consistency, education partnerships, and the mindset required to expand locations while staying true to brand values.
connect with Laura on Instagram